Details: Insurance follow up representative acts as a liaison between the hospital, patient’s family, insurance companies and physician’s offices. Their primary function is to follow up with the assigned insurance’s regarding the account from initial billing, rebilling and correcting as required, to insurance payment. At such time, rep is to review account for patient responsibility, contractual and/or discount arrangements. Also, responsible for review and correction of remittance advises, explanation of benefit from insurance companies or any other correspondence assigned.
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