Details: Office Location / Address: 14000 Citi Cards Way, Jacksonville, FL 32258 Education Level: High School Diploma/GED Shift: Day Job Employee Status: Regular The Mortgage team at Citi prides itself in making the dream of homeownership come true for a wide range of customers and partners across the country every day. As a member of Citigroup, we are focused on providing the highest quality mortgage products as part of an expansive portfolio of financial services that includes banking, insurance, asset management, credit cards, and much more. The Mortgage team offers products to help first-time homebuyers, as well as those interested in building a new home, refinancing, or tapping into the equity of an existing home. Credit Underwriter 3 - B10Provide prompt, courteous and excellent service at an acceptable cost to all customers and operate in accordance with the company's Statement of Business Practices, Affirmative Action Diversity and other standards. Actively cooperate and interact with all entities of Citigroup. Perform credit and property analysis on conventional loan files submitted within the time frame established by departmental management. Adequately and effectively explain in written and verbal form the decision reached in a manner that will maintain a positive relationship with all customers. Perform timely reviews of conditions submitted, as well as loan resubmissions. Analyze challenging loan packages to render sound credit solutions. Provides exemplary customer service to both internal staff and external customer by explaining credit decision and offering alternative options when needed. Maintain quality and production standards as defined by business. Perform other job-related duties and special projects as required.Sr. Credit Underwriter 4 - B11Provide prompt, courteous and excellent service at an acceptable cost to all customers and operate in accordance with the company's Statement of Business Practices, Affirmative Action Diversity and other standards. Actively cooperate and interact with all entities of Citigroup. Perform credit and property analysis on conventional loan files submitted within the time frame established by departmental management. Adequately and effectively explain in written and verbal form the decision reached in a manner that will maintain a positive relationship with all customers. Perform timely reviews of conditions submitted, as well as loan resubmissions. Typically handles higher risk loans. Analyze challenging loan packages to render sound credit solutions. Provides exemplary customer service to both internal staff and external customer by explaining credit decision and offering alternative options when needed. Sr. Credit Underwriters are expected to handle more complex transactions, higher loan amounts, and self-employed analysis. Maintain quality and production standards as defined by business. Perform other job-related duties and special projects as required. Sr. Underwriters may mentor other Underwriters. **NOTE** The information listed within this description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position.
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